Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook. For more info on available support options, see this article. Help center Community Dropbox learn Contact support. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Show only Search instead for. Did you mean:. Well, click right here. Apps and Installations Have a question about a Dropbox app or installation? Labels: Error Messages Install Setting up the apps. Explorer Level 4. Desktop App. Accepted Solutions. Super User II. You need to perform a complete reinstall.
Refer to Stefanie's post in the following thread. Work Smarter with Dropbox The way we work is changing. Sound good? Let's get started. All files uploaded to Dropbox can be downloaded to a different or new device, including mobile and desktop. Dropbox has excellent functionality when it comes to sharing files. Getting your files to others is simple via shareable links and a range of user permissions. Permitted users can also comment and offer suggestions on files including documents, photos and videos.
You can use Dropbox as pure cloud storage, too. As long as you use the web client , you can add files to your Dropbox account and store them only in the cloud. We have a guide in case you run into trouble with Dropbox not syncing.
You can try Dropbox for free by signing up for a Basic account on its website. Dropbox has multiple paid options for personal accounts. Unsurprisingly, the higher the monthly fee, the more storage and features you can access. With that you get access to 2TB of storage space. You also get access to features lacking in the free plan, such as Smart Sync, mobile offline folders and account rewind to recover accidentally changed or deleted files. For 3TB of storage, you can upgrade to the Professional plan.
For those who constantly max out their local storage space, paying more to access the Smart Sync feature will be money well spent. Thankfully, it only takes a couple of minutes to do, and you can follow the steps below to get started. If you want to keep your passwords secure, check out our pick of the best password managers available. For a slightly quicker process, you can also sign up to Dropbox using your Google account. On the next page, you will be asked to select the plan you would like to use.
Dropbox will send you email confirmation of your account. You will need to verify your email address before you can use the service. Once the sign-up process is complete, you will be prompted to download Dropbox to your computer. Downloading Dropbox to your desktop automatically creates a Dropbox folder. You can use the steps below to sync files to this folder.
To add files , simply drag and drop them into your Dropbox folder. All files added will be synced to your Dropbox account and you will be able to access them across multiple devices. When saving a file, you can choose to save it directly in your Dropbox folder.
All files saved to Dropbox will automatically sync to your account. If you prefer not to download Dropbox to your computer, you can upload files directly through the web application.
Log in to your Dropbox account via your web browser. Select the option you need. You can follow the same process to upload a folder. On the right-hand side of the home screen, you will find six options.
Alternatively, if you know the name of the file or folder you want to locate, you can type it into the search bar. There are multiple ways to share a file or folder through Dropbox. If you want a detailed look, check out our guide on how to share files with Dropbox. Below is a brief overview of what you need to do to share a file from your computer.
Go to the Dropbox folder on your desktop. Search for the file you would like to share and right-click your mouse. Instead of emailing your file, you can generate a shareable link.
Instead, your option is to log in via your browser and navigate to the file you want to download. To download a file onto your computer from the web application, first locate the file using the search function as outlined above.
Select the file and tap the ellipsis. If you accidentally delete a file or folder, fear not: you have 30 days to recover it days on Professional plans. To request a file, log in to your online Dropbox account. On the next page, you can add the contacts you would like to have access to the folder. You can either send the request via email, or copy and paste the shareable link and manually send it to them. Its sync features also make it a solid option for those wanting to access their files across all their devices.
Hopefully, this Dropbox tutorial helped you better understand its features and taught you how to use them. Did you find this guide helpful? Do you feel Dropbox is the best option for you? Let us know in the comment section below. Thanks for reading. I am a member of a group which stores files on Dropbox. One of those files is a letterhead,. I now wish to put on the letterhead a Word document which has been through a drafting process with others in the group, that process not having been conducted on Dropbox.
How do I  download the letterhead from Dropbox so that I can put the next version of the draft on letterhead and then store it as a numbered version of the draft in Word and  also out the numbered version of the draft on Dropbox? Hi Charles, not exactly sure what you want to do, but I suggest downloading, then creating copies of the original before messing with it, that should work. Is it Australian dollars or US dollars? Generally speaking, unless otherwise specified, our site and many others assume U.
I have accidently hit a button on my machine that took Dropbox offline. How do I restore Dropbox to what it was? If I sync the files to cloud and then delete the original files on my PC, is the one on cloud still save to use? I ask this because I aldready have 20GB of videos synced to dropbox but it still eat up my hard drive space.
How can I save entirely on dropbox not on pc? Thank you. As I received a warning that my Dropbox is nearly full I deleted some files from the Dropbox window. Will those files be permanently deleted from my laptop after 30 days? My question is that I never have to use a password! I click on the icon and there my stuff is!?! Looks like anyone could get it.
Hi Wayne, you probably set up Dropbox so your password gets remembered by the program. I can guarantee you Dropbox had you set up a password when you joined. Hello, my wedding video was sent to me via Dropbox by my videographer about a year ago. Every so often he takes back access to the video and I then have to re-request for access to be able to view it.
This time I clicked on download to save the video to my computer but then when I click on the downloaded file, nothing plays. What am I doing wrong? Drop Box informed me that I needed to upgrade. I finally decided to try the upgrade on Sept 10th in the evening, but it did not seem to work. Later I realized that I had put a family wedding photographs folder in the dropbox just a couple of days before. I removed those files from my dropbox. I have been charged for the amount, so please refund to the visa card.
Thank you, Marinell Eva. I am needing some help understanding if this is the right program for me. I take pictures in groups, like per group and I take them in a specific order. I am looking for a program that I can take the photos from my location and have them show up simultaneously on my desktop at home but in the group and order I took them in within the group.
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